Krcil Designs FAQs
Frequently Asked Questions
Ready To Ship Items
Ship within 24 hours of order being processed, as these items are made-up and ready-to-ship.
Shipping takes an additional 3-5 business days.
NOTE: personalization and customization cannot be done on ready-to-ship items.
Happy Accidents Items
Ship within 24 hours of order being processed, as these items are made-up and ready-to-ship.
Shipping takes an additional 3-5 business days.
NOTE: personalization and customization cannot be done on happy accidents items.
Made To Order Items
Made-To-Order items are our standard design products, meaning that no personalization and no customization is needed, and are made as they are ordered.
Ship within 1-3 business days of order being processed.
Shipping takes an additional 3-5 business days.
Custom Personalized Items
Please see below for the in depth details.
Please note that it takes 1-3 business days to process your order before it embarks on its journey to you.
Our Turn Around Times:
Custom Orders: 1-3 Business Days
Personalization: 1 Business Days
Picture Collages and Photos: 1-3 Business Days
Custom Designs: 1-3 Business Days
Any design, on any item!
Want a design on a different item? No problem!
Love a design on a cup but want it on a t-shirt?
Our Custom Orders Collection has our customizable products, choose your selection, and leave us the details in the "Personalization & Design Notes" box located in your cart at checkout.
How to add name, monogram, or quote?
Personalize It | Here's How:
Please leave us the details in the "Personalization & Design Notes" box located in your cart at checkout.
Include the name, monogram, quote, to go on the item, any additional requests, and design specifications.
Please include your e-mail and phone number for design approval.
How do I add photos or pictures to my item?
Picture This: Your favorite photo on any item! From cups to t-shirts!
From a single photo to a picture collage - we do it all!
Psst...a little secret for you: Our designs are only as good as the picture you provide! So make sure you capture your best side and send us your best image. We promise to work our magic and create something amazing for you!
Please send us your photos to our e-mail at krcildesigns@gmail.com
Please also include your e-mail and phone number for design approval.
How many photos for a picture collage?
Please e-mail us up to 15 high quality photos to krcildesigns@gmail.com
Please also include your e-mail and phone number for design approval.
How do I get a custom design?
Please e-mail us at krcildesigns@gmail.com for design requests.
How do I submit a custom design?
Please send custom designs to our e-mail at krcildesigns@gmail.com
Please send us a 300dpi PNG File Format Transparent Background (no background) of your custom design.
How long does it take to get a custom order?
For those seeking personalization, such as, adding a name, text, change of color, your order typically takes 1 business days.
However, picture collage photo cups, complete design overhauls, or a custom creation from scratch, these are the orders that may require the full 3 business days to ensure every detail is just right.
Business Promotional Products
Spotlight Your Brand! Brand your business with our business promotional products. Our promotional products are tailor-made for brand recognition, making your brand known, and are designed for showcasing your identity, your brand, your way!
Shop our Business Promotional Products
How do I send you my business logo?
Please e-mail us your business logo to our email krcildesigns@gmail.com.
Please send us a 300dpi PNG File Format Transparent Background (no background) of your business logo.
Questions and Answers
How long to create my order?
How long will it take to get my order?
How do you ship orders?
Where do you ship from?
How will I know when my items have been shipped?
Can I change my shipping address after placing an order?
Can I cancel or change my order?
What if my order arrives damaged or incorrect?
Can I change my shipping address after placing an order?
Are there any additional customs fees or taxes?
How do I know my size?
What are the care instructions?
Custom Orders Policy
By proceeding with your purchase, you acknowledge and accept the estimated turnaround time of 1 to 3 business days, excluding weekends and holidays.
Once an order has been placed, no changes can be made.
We advise reviewing and ensuring the accuracy of all required information and spelling in the custom order details boxes before finalizing your purchase.
Please carefully review sizing charts, select the correct colors, designs, and other details before confirming your order.
Refunds will only be issued in the event of an error on my part.
Refunds will not be granted for misspelled personalization details provided in the personalization boxes.
Additionally, refunds will not be granted if the care instructions provided are not followed.
Due to the made-to-order nature of our items, exchanges and returns are not available.
Each Krcil Designs item is unique, and no two items are identical due to the production process. Please note that colors may vary slightly due to screen variations.
Please note that all custom personalized items are non-refundable.
Order cancellations made within the first 24 hours of order place will be subject to a 25% restocking fee, any cancellations beyond this time frame are non-refundable as our items are custom, personalized, and made-to-order.
Refunds and Returns Policy
Refunds and Returns: All our items are made to order, which is why custom items are non-refundable. We deeply appreciate your understanding as we meticulously craft each item to perfection according to your unique desires.
For more details, please refer to our detailed policies below.
Shipping Policy
If you have any further questions, please contact us by clicking the pink contact us below.
Contact Us
Contact Krcil Designs
Let customers speak for us
from 148 reviewsA funny housewarming gift for that special person in your life who's moved into their first home of their own. It will add some humor to their kitchen and put a smile on their face every time they do dishes. Just love the matching coffee cup! Thanks, Barbie, you went above and beyond!
Easy birthday present! Ordered a tote and t-shirt added a few odds and ends and didn't even have to wrap it. The bag was the wrapping paper. She loved loved it.
Bought my sister a tumbler with this image. Completed the look with a t-shirt. She loved it and the colors are so vibrant.
Had to take out the glitter for a guy employee but loved it! Never disappoints!
Krcil Designs was awesome to work with! The water bottles came out exactly how I wanted, and they were done so fast - highly recommend!
I am back for more! I absolutely love these t-shirts. They are so soft and so comfortable for all day wear and the perfect length. Thank you Krcil Designs!
Nice quality kitchen dish towel set. Just love the design and sharp color on the towels. A wonderful gift for the person who has everything. It made a great “Thank You “ gift packaged and ready to give as a gift.
Had some custome shot glasses made and they were the perfect edition to my man cave! I gave them some ideas of what I liked and they did a great job! I’ll be using Krcil designs again in the future. I need beer glasses next!
A perfect size for a person on the go. Will keep your coffee hot for hours! Just love the happy fun design Krcil Designs customized for me. The design was bright and colorful too that would make anyone day. Was delivered in a timely matter. Thank you Krcil Design!
Per usual my custom-made request was fulfilled perfectly. Tumbler was a great size and fits in all cupholders.
Had Barbie from Krcil Designs do a customized T shirt for a gift. The design came out just the way I wanted it too. The T shirt is very soft and comfy, the quality is very good. It was made and delivered in a timely manner so I could get it wrapped up for a gift and under the Christmas Tree! Thank You, Barbie, for doing this for me!
The personalize design was just what I wanted bright and colorful. Fits in a vehicle’s cup holder nicely. It was made and delivered in a timely matter so I could get it wrapped up for a gift. Just loved how it turned out, very cute! Thanks Barbie from Krcil Designs!
Design is perfect, I am a repeat customer I love all Barbie’s stuff!! The water bottles match our tees!!
Barbie was fast with the order and getting it out. Love the tshirt and highly recommend her services to everyone. Service was exceptional !!!
We love our water bottles! Awesome design and exactly how we asked Krcil designs to make it!! Water stays cold for 8-10 hours easily!! We use it every day!! Thanks again!!